As a pharmacist I attempt to answer the phone with a succinct and friendly greeting.
"Thanks for calling, how can I help you?"
Yesterday morning my perky greeting was shouted down with a rapid fire staccato name of a person and medication.
I paused..."I am sorry...that was not a complete sentence...I don't understand...how can I help you?"
Loud crash of phone into its cradle.
I am still amazed after 20 years how rude people can be to those who attempt serve them.
"Thanks for calling, how can I help you?"
Yesterday morning my perky greeting was shouted down with a rapid fire staccato name of a person and medication.
I paused..."I am sorry...that was not a complete sentence...I don't understand...how can I help you?"
Loud crash of phone into its cradle.
I am still amazed after 20 years how rude people can be to those who attempt serve them.
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